Back to Blog

𝐇𝐨𝐰 𝐓𝐡𝐞𝐫𝐚𝐩𝐢𝐬𝐭𝐬 𝐂𝐚𝐧 𝐆𝐞𝐭 𝐇𝐞𝐥𝐩 𝐚𝐧𝐝 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐨𝐧 𝐉𝐮𝐬𝐭𝐌𝐲.𝐇𝐞𝐚𝐥𝐭𝐡

1 min read
𝐇𝐨𝐰 𝐓𝐡𝐞𝐫𝐚𝐩𝐢𝐬𝐭𝐬 𝐂𝐚𝐧 𝐆𝐞𝐭 𝐇𝐞𝐥𝐩 𝐚𝐧𝐝 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐨𝐧 𝐉𝐮𝐬𝐭𝐌𝐲.𝐇𝐞𝐚𝐥𝐭𝐡

Not every concern needs a phone call, sometimes you just need a simple way to raise it and know someone's actually looking into it.

That's exactly why we built Help and Support for therapists on JustMy.Health.

How It Works

Whether it's something about the platform itself or a finance related issue, the process is designed to be simple from start to finish.

📋 Choose a general concern area, Platform or Finance
🎯 Narrow it down with a specific sub-category, such as payment not received or a login failure
📝 Add the details that matter, in your own words
Get confirmation as soon as it's submitted, so you're never left wondering if it went through

No confusing forms, no guessing who to contact, just a clear, respectful way to be heard.

For therapists managing their own practice, having a straightforward way to raise and resolve issues means less time worrying and more time focused on your clients.

See It in Action

Watch our quick walkthrough to see exactly how to raise an issue or concern.

Ready to get started? Visit JustMy.Health today.