Not every concern needs a phone call, sometimes you just need a simple way to raise it and know someone's actually looking into it.
That's exactly why we built Help and Support for therapists on JustMy.Health.
How It Works
Whether it's something about the platform itself or a finance related issue, the process is designed to be simple from start to finish.
📋 Choose a general concern area, Platform or Finance
🎯 Narrow it down with a specific sub-category, such as payment not received or a login failure
📝 Add the details that matter, in your own words
✅ Get confirmation as soon as it's submitted, so you're never left wondering if it went through
No confusing forms, no guessing who to contact, just a clear, respectful way to be heard.
For therapists managing their own practice, having a straightforward way to raise and resolve issues means less time worrying and more time focused on your clients.
See It in Action
Watch our quick walkthrough to see exactly how to raise an issue or concern.
Ready to get started? Visit JustMy.Health today.